CPO Cert · License #CPO-31204
South Orange County · Laguna Beach to San Clemente
One guy. Same person. Every week.

Crystal pools. Every Wednesday.

One pool guy. The same one, every week. Brett Cassidy has been keeping South OC backyards swim-ready for twelve years, owner, operator, certified, insured. No subcontractors. No rotating crew. Just the pool guy who actually knows your equipment.

Brett Cassidy
Brett Cassidy
CPO Certified Owner · Sole Operator
CPO #31204 Insured 12 yrs
Tidewater Pool Co. · No Subcontractors · South OC
Crystal clear pool with sunlit reflections
Certified · Insured
CPO #31204
Avg client tenure
5.3 years
Tidewater
WED
Pool Co.
Crystal pools. Every Wednesday.
Owner-operated since 2013
CPO certified · License #31204
Same guy every visit
South OC · Laguna to San Clemente
Photo log every visit
No subcontractors. Ever.
Brett · weekly route stop · South OC Brett Cassidy skimming a backyard pool in South Orange County
12
Years
Tidewater
Brett's Story

One guy.
Same person.
Every week.

Brett's grandparents had a kidney-shaped pool in Capistrano Beach. He started skimming it for them at age eleven, mostly because the water bugs fascinated him and he wanted an excuse to be in the backyard.

By high school he was the neighborhood pool kid. By 22 he was CPO certified. Tidewater Pool Co. opened in 2013, a one-truck, one-person company built around a single idea: the person who set up your service should be the person who shows up every week.

Twelve years in, Brett has never hired a tech, never sold the route, never sent a stranger to your back gate. He still does every visit himself.

"I don't subcontract. I show up. I know your pool, your pump quirks, your tile line, the leaf situation in October. That's the whole job."

Brett Cassidy Founder · Operator · The Only Employee
220+
South OC
pools serviced
100%
Visits done
by Brett himself
5.3yr
Average client
relationship
The menu

Honest pricing.
No mystery upcharges.

Weekly service is the heart of what Brett does. Equipment work and one-time recoveries are scoped honestly, usually less than you'd expect. Chemicals are always included.

Bi-Weekly

Bi-weekly Service

$120/mo
Two visits per month
  • Skim, brush, vacuum
  • Test & balance chemicals
  • Empty baskets
  • Visual equipment check
  • Photo log every visit
Premium

Weekly Premium

$225/mo
Standard plus deeper care
  • Everything in Weekly Standard
  • Quarterly filter tear-down + clean
  • Tile line brushing every visit
  • Salt cell cleaning twice yearly
  • Priority scheduling on equipment
  • Pre-vacation pool readiness
One-Time

Green-to-Clean

$385+
Recovery for green or neglected pools
  • 2–4 visit recovery program
  • Heavy shock + clarification
  • Filter clean during recovery
  • Algae brushing & vacuuming
  • Daily progress photos
  • Most pools clear in 3 days

Filter Tear-Down

Cartridge or DE filter pulled apart, hand-cleaned, reassembled correctly.

$95 flat

Salt Cell Cleaning

Acid bath, scale removed, voltage checked, output verified before re-install.

$85 flat

Equipment Install / Repair

Pumps, heaters, filters, salt systems, automation. Real diagnosis, no parts cannons.

Quote-based

Vacation Pool Watch

Extra check-ins, pump cycle adjustments, photo-confirmed peace of mind while you're away.

From $40 / visit
Every visit

The same four steps.
Every Wednesday.

No corner-cutting on busy days. Every weekly visit gets the full sequence, and a photo log lands in your inbox before Brett pulls out of the driveway.

01

Skim & Brush

Surface skim. Brush walls, steps, and tile line. Vacuum the floor. Empty pump & skimmer baskets.

02

Test Water

Free chlorine, pH, total alkalinity, calcium hardness, cyanuric acid, salt (if salt). Logged with a date stamp.

03

Balance Chemicals

Dose to spec, chlorine, acid or base, stabilizer when needed. Chemicals are included, never upcharged.

04

Photo Log

Equipment check + a clean-pool photo sent by text before Brett leaves. You always know what happened.

Kind words

Why South OC keeps
Brett on the route.

Reviews pulled from Google, Yelp, and Nextdoor. Real names changed only at request. Same themes every time, reliability, honesty, photo logs.

4.9★
From 87 reviews
Google · Yelp · Nextdoor
Reliability Honesty Same Person Photo Log
Google

Brett is here every Wednesday, rain, sun, holiday, doesn't matter. I've never had to call to ask where he is. That alone puts him ahead of every pool company I've used.

JM
Jordan M.
Laguna Niguel · 4 yrs
Yelp

It's the same guy, every visit. He knows my pump, knows the spa is finicky, knows my lemon tree drops over the deep end. That kind of memory is priceless.

SR
Sara R.
Dana Point · 6 yrs
Nextdoor

My heater started cycling weird and Brett told me "it's a $40 part, not a new heater", and he was right. The other guy I'd called wanted $4,200 for a replacement. I'd recommend Brett to anyone.

DV
Daniel V.
San Juan Capistrano · 3 yrs
Verified

A photo and chemistry log shows up in my texts after every visit. I always know what happened in my backyard, even when I'm at work. Sounds small but it's the reason I tell every neighbor about him.

PT
Priya T.
Newport Coast · 2 yrs
Google

We bought a house in October. The pool was chemistry-soup green. Brett brought it back to crystal in three days, then took us on as a regular. Twelve years on a route and he still answers his own phone.

MW
Michael W.
San Clemente · 1.5 yrs
Yelp

My sister referred me, my neighbor referred her, my friend in Aliso referred my neighbor. The whole street is on Brett's route now. That tells you everything.

EH
Elena H.
Aliso Viejo · 5 yrs
Service area

South OC.
Coast inland.

Brett's route runs the South Orange County coast from Laguna Beach down to San Clemente, plus the inland Saddleback communities. One truck, fixed days, predictable visits.

Laguna BeachTue · Wed
Laguna NiguelWed · Fri
Dana PointTue · Thu
San Juan CapistranoWed · Sat
San ClementeThu · Fri
Aliso ViejoWed · Fri
Mission ViejoTue · Thu
Foothill RanchThu
Rancho Sta. MargaritaTue
Newport CoastSat
Credentials

Certified, insured,
accountable.

The pool industry has very few barriers to entry. The CPO certification is the real one. Brett has held it continuously since 2013.

CPO Certified

Certified Pool Operator credential, issued by the Pool & Hot Tub Alliance, the industry's hardest standard. Renewed every five years.

License #CPO-31204

Fully Insured

$2M general liability + commercial auto. Brett's truck and equipment are covered, and so is your property, every visit, every Wednesday.

Policy #TW-2026-LL

One Owner. One Operator.

Brett does every visit himself. No subcontractors. No 1099 helpers. No rotating route techs. The person who set up your service is the person who shows up.

Same-person guarantee
Get in touch

Ring Brett. Or text.
Either is fine.

Quickest path is the Start Service form above, Brett comes look at the pool first, then quotes you for real. Or just call.

Call or text
(949) 555-0186Brett answers between 7am – 5pm, Tue – Sat
Email
brett@tidewaterpool.coReplies within 24 hours, usually same day
Mailing address
PO Box 4421
San Juan Capistrano, CA 92675Service-based, Brett comes to you, no storefront
Service days
Tuesday – SaturdayClosed Sundays & Mondays. Wednesday is the most common visit day for new clients.
Brett's truck is fully insured. $2M general liability, commercial auto, workers' comp coverage on Brett. Certificate of insurance available on request, most clients never ask, but it's there.

Quick question for Brett?

Use this for general questions. To start service, the multi-step form above is faster.