Bi-weekly Service
- Skim, brush, vacuum
- Test & balance chemicals
- Empty baskets
- Visual equipment check
- Photo log every visit
One pool guy. The same one, every week. Brett Cassidy has been keeping South OC backyards swim-ready for twelve years, owner, operator, certified, insured. No subcontractors. No rotating crew. Just the pool guy who actually knows your equipment.
Brett's grandparents had a kidney-shaped pool in Capistrano Beach. He started skimming it for them at age eleven, mostly because the water bugs fascinated him and he wanted an excuse to be in the backyard.
By high school he was the neighborhood pool kid. By 22 he was CPO certified. Tidewater Pool Co. opened in 2013, a one-truck, one-person company built around a single idea: the person who set up your service should be the person who shows up every week.
Twelve years in, Brett has never hired a tech, never sold the route, never sent a stranger to your back gate. He still does every visit himself.
"I don't subcontract. I show up. I know your pool, your pump quirks, your tile line, the leaf situation in October. That's the whole job."
Cartridge or DE filter pulled apart, hand-cleaned, reassembled correctly.
Acid bath, scale removed, voltage checked, output verified before re-install.
Pumps, heaters, filters, salt systems, automation. Real diagnosis, no parts cannons.
Extra check-ins, pump cycle adjustments, photo-confirmed peace of mind while you're away.
Tell us about your pool, pick a day Brett can come look at it, and you'll have a real quote within three business days. No call center. No pressure. Just Brett, your pool, and a straight number.
Service tier, type, size, three taps and you're through.
Tuesday through Saturday. Brett comes to you.
Honest number after Brett actually sees the pool. No surprises later.
Surface skim. Brush walls, steps, and tile line. Vacuum the floor. Empty pump & skimmer baskets.
Free chlorine, pH, total alkalinity, calcium hardness, cyanuric acid, salt (if salt). Logged with a date stamp.
Dose to spec, chlorine, acid or base, stabilizer when needed. Chemicals are included, never upcharged.
Equipment check + a clean-pool photo sent by text before Brett leaves. You always know what happened.
Brett is here every Wednesday, rain, sun, holiday, doesn't matter. I've never had to call to ask where he is. That alone puts him ahead of every pool company I've used.
It's the same guy, every visit. He knows my pump, knows the spa is finicky, knows my lemon tree drops over the deep end. That kind of memory is priceless.
My heater started cycling weird and Brett told me "it's a $40 part, not a new heater", and he was right. The other guy I'd called wanted $4,200 for a replacement. I'd recommend Brett to anyone.
A photo and chemistry log shows up in my texts after every visit. I always know what happened in my backyard, even when I'm at work. Sounds small but it's the reason I tell every neighbor about him.
We bought a house in October. The pool was chemistry-soup green. Brett brought it back to crystal in three days, then took us on as a regular. Twelve years on a route and he still answers his own phone.
My sister referred me, my neighbor referred her, my friend in Aliso referred my neighbor. The whole street is on Brett's route now. That tells you everything.
Brett's route runs the South Orange County coast from Laguna Beach down to San Clemente, plus the inland Saddleback communities. One truck, fixed days, predictable visits.
Certified Pool Operator credential, issued by the Pool & Hot Tub Alliance, the industry's hardest standard. Renewed every five years.
License #CPO-31204$2M general liability + commercial auto. Brett's truck and equipment are covered, and so is your property, every visit, every Wednesday.
Policy #TW-2026-LLBrett does every visit himself. No subcontractors. No 1099 helpers. No rotating route techs. The person who set up your service is the person who shows up.
Same-person guarantee