Booking & Automation
Let Customers Book While You’re Working
Online booking, automated reminders, AI chat, auto DM reply. Capture customers when your hands are full or running between jobs.
The Problem
Every Missed Call Is a Customer You’ll Never Get Back
You Can’t Pick Up
You’re with a customer. Phone rings. You can’t drop what you’re doing to take a call. By the time you call back, they booked elsewhere.
Customers Want to Book at 9pm
62% of consumers prefer booking online. Your customer is on their couch making tomorrow’s plans. If your site doesn’t take a booking, the next site does.
Manual Scheduling Eats Hours
Phone tag. Texting back and forth. Forgotten appointments. Hours every week you’ll never bill for. There’s a better way.
Automation Services
Choose the Automations You Need
How It Works Together
One Stack. Every Customer Path Covered.
- 1
Customer searches Google
- 2
Hits your site
- 3
- Chats with bot
- Books online
- 4
Confirmation + reminders
- 5
Customer shows up
Integrations
Booking Tools We Integrate With
Already using one? We integrate it directly. Don’t have one yet? We’ll recommend the right fit and set it up.
Calendly
Booksy
Vagaro
Resurva
Square
Acuity
GlossGenius
Fresha
Jobber
Housecall Pro
Automation Tools
Automations That Catch Every Lead
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Add-On
Booking Software
Don’t have a booking tool yet? We build and install one for you, configured around your services and hours. Customers book online 24/7 with automatic email reminders. Add text reminders anytime.
Examples
- No booking software yet - we set the whole thing up for you
- Customers book anytime and get instant email confirmations
- Add automated text reminders to cut no-shows
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Add-On
Standard Chatbot
A rules-based chat widget that answers your most common questions, captures leads, and books appointments using flows we build for your business. No AI, no surprises, no usage fees. Available 24/7.
Examples
- Customer asks: “What are your hours?” - instant answer
- Customer wants to book a haircut - guided through booking flow
- After-hours visitor - captures email and books a callback
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Add-On
AI Chatbot
A floating chat widget trained on your services, hours, pricing, and policies. Handles natural conversation, qualifies leads, and books appointments end to end. When unsure, it hands the lead to you. Available 24/7.
Examples
- Customer asks: “Do you take walk-ins?” - instant answer
- Customer wants to book a beard trim - chatbot handles it end to end
- Outside business hours - chatbot takes the lead, you follow up next day
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Add-On
Missed Call Text-Back
When a customer calls and you can’t answer, an automated text fires back within seconds. They text back, and you reply from a simple app on your phone whenever you have a moment.
Examples
- Your system catches the missed call automatically
- Customer texts instead of moving on to a competitor
- You follow up from your phone when you have a free moment
-
Add-On
Auto DM Reply
Automatically answers DMs on Instagram, Facebook, and TikTok, trained on your services, hours, and pricing. Replies instantly and guides customers to book, so a late-night DM becomes a booking, not a missed lead.
Examples
- Customer DMs your Instagram after hours, gets an instant answer
- “How much for a fade?” auto-answered from your pricing
- Qualified lead handed your booking link before they move on
Real Numbers
What Automation Actually Saves You
- 39%
- of social media users expect a reply within an hour. Most businesses average 5+ hours. Auto DM reply closes that gap instantly.Source – Sprout Social, 2024
- 62%
- of consumers prefer booking online over calling a business. Our websites give them that option.Source - GetApp, 2023
- 27%
- of small business calls go unanswered. Missed Call Text-Back catches them before they call a competitor.Source - BIA Advisory Services
Recent Work
Sites Built for Local Service Businesses
Auto Body Shop · Sorrento ValleyTorrey Pines Collision CenterWebsite + Branding + Local SEO
Estate Sale Company · San DiegoSan Diego Liquidation and Estate ServicesWebsite + Local SEO + Paid Ads
Creative Media Agency · San Diego, Seattle and New YorkHello ApolloWebsite
Barbershop · Solana BeachCoastline CutsWebsite + Branding
Tile & Stone Installer · MiddleburgCypress Tile & StoneWebsite + Branding
Electrician · Santa AnaFoundry Electric Co.Website + Branding
Nail Salon · EncinitasHalcyon Nail StudioWebsite + Branding
Pet Groomer · EncinitasMarlow & MapleWebsite + Branding
HVAC · West Los AngelesMeridian ClimateWebsite + Branding
Nail Salon · OceansideSeacliff Nail StudioWebsite + Branding
Pool Service · San Juan CapistranoTidewater Pool Co.Website + BrandingWant one built for your business? Get a Free Website Audit
Common Questions About Booking & Automation
I don’t have a booking system. Can you set one up?
Yes. If you already use a booking tool, we connect it to your site at no extra charge. If you don’t have one yet, we build and provision a full booking system for you, configured around your services, staff, and hours. It sends automatic email confirmations and reminders out of the box, and you can add automated text reminders to cut down on no-shows.
Do I have to use a specific booking tool?
No. We integrate with the major ones (Calendly, Booksy, Vagaro, Resurva, Square) and most others. If you have a niche tool we haven’t worked with, we’ll evaluate it during the demo.
Will customers actually use online booking?
Yes. 62% prefer it. Most of your existing customers will love it once they try it. The phone-only crowd still calls when they want to. The booking option captures the rest.
What happens if the AI gets confused?
It hands the conversation to you. The system flags anything it can’t confidently answer, captures the customer’s info, and notifies you to follow up. The automation is the first line, you’re always the backstop. We configure these rules together during onboarding.
Can I pause or disable the AI?
Anytime. Switch it off for vacation, busy seasons, or whenever. Toggle from your dashboard.
How complicated is setup?
For booking integration: 1 to 2 days. AI Chatbot: 3 to 5 days of training and testing. Auto DM Reply: 3 to 5 days to connect your accounts and train it on your services. We do all the work, you review.
What’s the difference between Standard Chatbot and AI Chatbot?
Standard Chatbot uses rules-based logic, it answers questions and books appointments based on conversation flows we set up for your business. Reliable and predictable. AI Chatbot uses a large language model to handle natural conversation and edge cases, so it can answer questions you didn’t anticipate. Both capture leads 24/7. Most businesses do fine with Standard Chatbot. Upgrade to AI Chatbot when you have a complex service menu or want a more conversational customer experience.
Standard Chatbot, AI Chatbot, Auto DM Reply, or Missed Call Text-Back, which one do I need?
Depends on how your customers reach you. Quick decision tree: 1) You miss occasional calls and want to catch the lead, Missed Call Text-Back. 2) You get a lot of website visitors asking the same questions, Standard Chatbot or AI Chatbot depending on how complex your services are. 3) Customers message you on Instagram, Facebook, or TikTok, Auto DM Reply answers and books them automatically. 4) Many businesses combine a chat tool with DM reply to cover both their site and their social. We’ll walk through the right mix on your call with us.
Find Out What a Customer Sees When They Look You Up
See what's costing you most. We check your site and your Google profile, score it, and send you a full report on what to fix.